Find the Answers to Your Questions

Consult our FAQ for clear and precise information on our services, prices and processes.

Frequently Asked Questions

With Topup Factory, you can launch your own mobile recharge and payments platform in just 72 hours. Our turnkey solution allows you rapid deployment, without the usual development delays.

At Topup Factory, we do not charge any transaction fees. You thus maintain all of your margins and can offer competitive prices to your customers.

Yes, our offers include customization options to adapt your platform to your visual identity. You can therefore make it evolve in line with your brand and your other communication tools.

Stripe and Paypal, so you need to create your own Stripe and Paypal accounts.

Your Topup Factory platform comes with an intuitive admin dashboard that allows you to easily manage your users, track real-time transactions, and access detailed reports. But, you also have the option to connect it to a HubSpot account.

We offer varying levels of technical support, via email and our online help center. With the Pro offer, you also benefit from chat and telephone support, as well as personalized training to get the most out of your platform.

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Our offers are transparent and without surprises. The prices indicated include the installation and commissioning costs of your platform. Only annual maintenance and technical support costs are to be expected in addition.

Topup Factory relies on DT One's robust and proven technology to guarantee you reliable and secure transactions.

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